Revocation and Obligation to Return the Goods
You have the right to revoke this contract within 14 days without stating a reason. The revocation period is fourteen days from the day on which you or any third party named by you who is not the forwarder have/has taken possession of the last goods.
To exercise your right of revocation, you must notify us
Andrade Galan Diana & Dulcey Berardinelli Angelica GbR
by means of an unambiguous declaration (e.g. a letter sent by post, a telefax or an e-mail) of your decision to revoke this contract. To do this, you may use the attached sample revocation form, but this is not mandatory.
To meet the revocation deadline, it will be sufficient to dispatch the notice regarding your exercise of the revocation before the end of the revocation period.
Consequences of revocation
If you revoke this contract, we must refund to you all payments we have received from you, excluding delivery costs or any additional costs resulting from you having chosen a type of delivery other than the most inexpensive standard type of delivery offered by us, without delay and at the latest within fourteen days after the day on which we have received your notice to revoke this contract. For the repayment, we shall use the same means of payment you have used for the original transaction, unless expressly agreed otherwise with you. In n case, any amount will be charged to you for the repayment.
We may refuse repayment until we have received the returned goods or until you have proven that you have returned the goods, whichever occurs first.
You must send the goods back or hand them over to us without delay and at any rate within fourteen days after the day on which you have notified us of the revocation of this contract (Mulata Shop, Rudolf-Wilke-Weg 14, 81477 München, Email: firstname.lastname@example.org ). To meet this deadline, it will be sufficient to dispatch the goods to us before the end of the 14-days period.
We will assume the cost of returning the goods within Germany..
You will have to pay compensation for lost value of the goods only if such loss of value is due to any handling of the goods by you which is not necessary to inspect the quality, characteristics and functions of the goods.
For further information on how returns are handled, please refer to our Shipping and Returns FAQ section
Sample revocation form
If you wish to revoke the contract, you may complete this form and send it to
I/we (*) hereby revoke the contract concluded with me/us(*) regarding the purchase of the following goods(*) /
— Ordered on(*)/received on(*)
— Name(s) of the customer(s)
— Address(es) of the customer(s)
— Signature(s) of the customer(s), (only if notification given on paper)
(*) Please delete as appropriate.
End of revocation
Please avoid damage and contamination. If possible, please return the goods to us in original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer own the original packaging, please provide adequate packaging to ensure adequate protection against transport damage to avoid damage claims due to defective packaging.